Privacy Policy & SMS Messaging Policy

Effective Date: September 30, 2026

HassleFree Properties (“HassleFree Properties,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and how you can manage your communications with us.

1. Business Information

HassleFree Properties
Address: 4031 Armstrong Boulevard, Batavia OH
Phone: 513-250-5580
Email: hasslefreepropertiesllc@gmail.com

HassleFree Properties is a contracting, renovation, and maintenance company serving customers throughout the Cincinnati metropolitan area.

2. Information We Collect

When you contact us, request services, schedule an appointment, submit a form, or otherwise communicate with us, we may collect information such as:

  • Your name

  • Phone number

  • Email address

  • Property or service address

  • Information about requested or completed services

  • Appointment and scheduling information

  • Communications you have with us

  • Payment or billing information when necessary to provide our services

  • Other information you voluntarily provide to us

We may also collect certain technical information when you visit our website, such as your IP address, browser type, device information, and information about how you interact with our website.

3. How We Use Your Information

We may use the information we collect to:

  • Respond to questions and service requests

  • Schedule and manage appointments

  • Provide contracting, renovation, maintenance, and related services

  • Send appointment confirmations and reminders

  • Provide updates regarding your project or service

  • Send invoices, payment-related communications, and receipts

  • Provide customer support

  • Maintain customer and service records

  • Communicate with you about your account or requested services

  • Improve our website and services

  • Send promotional or marketing communications when you have permitted us to do so

  • Comply with applicable legal and business requirements

4. Text Messages and SMS Communications

If you provide your phone number and consent to receive text messages from HassleFree Properties, you may receive SMS messages related to our services.

These messages may include:

  • Appointment confirmations and reminders

  • Scheduling or rescheduling updates

  • Project and service updates

  • Customer-service communications

  • Invoices, payment reminders, or other account-related messages

  • Information about services you have requested

  • Promotional or marketing messages, when applicable and when permitted by your consent

Message frequency will vary depending on your appointments, projects, account activity, and the communications you have agreed to receive. Promotional message frequency may vary.

Message and data rates may apply depending on your mobile carrier and plan.

Providing consent to receive text messages is not a condition of purchasing goods or services from HassleFree Properties.

5. How We Protect Your Information

We take reasonable measures to protect the personal information we maintain. We use secure systems, restricted access, and reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

6. When We Share Information

We do not sell your personal information.

We may share information when reasonably necessary to operate our business and provide services to you. This may include sharing information with trusted third-party service providers, such as:

  • Payment processors

  • Scheduling or communication providers

  • Website and technology providers

  • Service or business partners

  • Contractors or other providers involved in completing requested services

These parties may only receive information reasonably necessary to perform their services or fulfill a legitimate business purpose.

We may also disclose information when required by law, legal process, or to protect the rights, safety, and property of HassleFree Properties, our customers, or others.

7. Cookies and Website Technologies

Our website may use cookies and similar technologies to operate the website, understand website traffic, remember preferences, and improve the user experience.

Third-party services used on our website may also use cookies or similar technologies in accordance with their own privacy policies.

8. Your Privacy Rights

You may contact us to:

  • Request access to personal information we maintain about you

  • Ask us to correct inaccurate or outdated information

  • Request that we delete personal information, where applicable

  • Ask questions about how your information is used

  • Update your contact information

  • Withdraw consent to certain communications

Some information may need to be retained when required for legal, accounting, contractual, security, or legitimate business purposes.

To make a privacy request, contact us using the information listed below.

Email: hasslefreepropertiesllc@gmail.com
Phone: 513-250-5580

9. Opting Out of Text Messages

You can stop receiving SMS messages from HassleFree Properties at any time by replying STOP to a text message you receive from us.

After you send STOP, you should receive a confirmation message, and you will no longer receive additional SMS messages from that messaging program, except where permitted or required by applicable law.

You may also contact us directly using the phone number or email address listed below to request assistance with text-message communications.

For help, reply HELP to any text message or contact us at:
Email: hasslefreepropertiesllc@gmail.com
Phone: 513-250-5580

You may opt out of promotional messages while continuing to receive certain necessary service-related communications, such as appointment or project updates.

10. Children's Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable requirements.

When we make changes, we will update the effective date at the top of this policy. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have questions about this Privacy Policy, your personal information, or our SMS communications, please contact us:

HassleFree Properties
Address: 4031 Armstrong Boulevard, Batavia OH
Phone: 513-250-5580
Email: hasslefreepropertiesllc@gmail.com

By providing your contact information and, where applicable, consenting to receive text messages, you acknowledge that you have had an opportunity to review this Privacy Policy and understand how HassleFree Properties may collect and use your information.